AssetBolt
AssetBolt
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  • Docs
  • Changelog
  • Feature requests
  • Support portal
    • Welcome to AssetBolt: the core concepts
    • Adding your first assets
    • Setting up your organization
    • Getting help in the app

Getting help in the app

AssetBolt includes an in-app widget for getting help without leaving the dashboard.

What it offers

The widget bundles three things:

  • Live Chat - message the AssetBolt team directly.

  • Help Center - search and browse help articles.

  • Changelog - see what's new in AssetBolt.

Opening the widget

Open it from the Help item at the bottom of the sidebar navigation. Selecting it opens (and closes) the widget panel.

There is no separate floating launcher button elsewhere on the page, the sidebar Help item is the only way to open the widget.

Signed-in identification

When the widget loads, it identifies you automatically so a conversation you start in chat is tied to your account email.

If identification is unavailable for any reason, the widget still loads, just anonymously. You can still browse the Help Center and Changelog, and start a chat, but it won't be pre-filled with your email.

Availability

The widget is a standard part of the authenticated app experience. If it doesn't appear in your environment, it may not be enabled for your organization yet.

PrevSetting up your organization
NextChecking assets in and out
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